KV Supply understands that sometimes what you receive is not what you had hoped for. That's why we are happy to return
or exchange almost any item we ship. Here's how:
- Please use the return form on the back of your order invoice or
download a return form here.
- Please report your intention to return merchandise within 30 days after you receive it.
- A 20% restocking fee will be assessed on all authorized returns or exchanges over 30 days after receipt.
- Returns must be in new condition in original manufacturer's packaging including all product information
and warranty cards. Health Codes will not allow any employee to handle soiled items.
- Any items returned that do not meet these specifications will be returned to you or discarded at no credit.
- Special orders are non-returnable.
- Report to carrier any boxes that are damaged within 72 hours.
UPS: 800-742-5877 or FedEx: 800-GO-FEDEX
- Missing items should be reported within 72 hours of order receipt.
- Damages thereafter, report to KV for further claims.
- Prescription items are non-returnable.
To further discuss a return or exchange, please call 800-423-8211 or 402-367-6047.
Prescription Medications are Non-Returnable, Non-Refundable:
State regulations prohibit us from accepting for refund unused portions of dispensed prescriptions except
when these drugs are subject to a manufacturer's or FDA recall. This rule is for your protection and assures
you that medications dispensed by this pharmacy have not been outside the control of the pharmacist.
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